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Basic Health Care

Certificate III in Basic
Health Care

Program Description

This qualification reflects the role of first aid or medical response workers who provide basic health care services, including emergency first aid and sometimes transport services in both pre-hospital and out-of-hospital environments.

The Certificate III in Basic Health Care will equip individuals with essential skills and knowledge to provide fundamental healthcare services in various settings. It covers key topics such as basic anatomy and physiology, infection control, medical terminology, communication skills, and basic patient care. Delivered through a hands-on approach, the program ensures students gain practical experience and are well-prepared to meet industry standards.

This program is ideal for those in existing healthcare roles seeking to formalise and update their skills. Existing workers undertaking this program typically hold positions in community care, disability support, or as assistants in nursing within hospitals, residential care facilities, or home care environments. It also applies to individuals who provide a first response in workplaces such as industrial sites, first aid organisations, and the Australian Defence Force (ADF).

Our team of experienced industry professionals offers extensive support and personalised guidance throughout the course, ensuring students succeed in their studies and excel in the healthcare sector. By enrolling in the Certificate III in Basic Health Care, students will acquire the necessary skills to improve patient outcomes and meet the demands of the healthcare industry. They will also have the opportunity to advance their studies in additional or higher qualifications, such as the Certificate III in Non-Emergency Patient Transport or the Certificate IV in Health Care.

The Certificate III in Basic Health Care – Existing Workers program is delivered in a practical context, with extensive demonstrations of the knowledge and skills required to formalise and enhance foundational healthcare skills, ensuring compliance with industry standards and regulations.

Who is this Qualification for?

  • Individuals seeking to formalise and update their skills in hospitals, residential care, or home care environments,

  • Individuals working in community health settings providing non-emergency patient transport services in disability support, aged care facilities, or assisting elderly clients with healthcare needs.

  • Individuals working as Emergency Response, Health and Safety, and First Aid Officers, needing enhanced skills for the non-emergency transport of patients in settings such as industrial sites and first aid organisations, and the Australian Defence Force (ADF)

  • Individuals who volunteer in community emergency response teams, aiming to improve their skills in the non-emergency transport of patients in formal or informal roles.

  • Individuals involved in sporting clubs or recreational facilities who need to be prepared to handle the non-emergency transport of patients during events or activities.

Please note we are currently not taking individual enrolments for this course.

However if you are interested in a group booking you can email your interest

Email for Group Bookings

Units of Competency

HLT31220 Certificate III in Basic Health Care

Core Units included as part of this qualification

  • CHCDIV001 - Work with diverse people

  • HLTWHS006 - Manage personal stressors in the work environment

  • HLTOUT010 - Communicate in complex situations to support health care

  • HLTWHS002 - Follow safe work practices for direct client care

  • HLTWHS005 - Conduct manual tasks safely

  • BSBMED301 - Interpret and apply medical terminology appropriately

  • HLTINF006 - Apply basic principles and practices of infection prevention and control

  • HLTAAP001 - Recognise healthy body systems

  • HLTAID011 - Provide First Aid

Elective Units included as part of this qualification

  • HLTWHS005 - Conduct manual tasks safely

  • BSBMED301 - Interpret and apply medical terminology appropriately

  • HLTAID014 - Provide Advanced First Aid

  • HLTAID015 - Provide advanced resuscitation and oxygen therapy

Important Information Prior To Enrolment

  • Mode 1: Online delivery with face-to-face practical assessment

    Mode 2: Face-to face

  • Expected minimum duration (months): 6

    Expected maximum duration (months) : 12

    As the participant cohort for this program are existing workers who have extensive experience in the industry sector, 350 hours, delivered over a six-month period, has been determined an appropriate time to deliver this Qualification to this existing participant cohort. However, should a new or inexperienced student express an interest in undertaking the Certificate III in Basic Health Care, additional time, mentoring, and support may be necessary to ensure successful completion and competency

  • An individual undertaking this qualification with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

    • Satisfactorily complete a language, numeracy and literacy assessment prior to or on course commencement to assess capacity to meet the LLN requirements of this course

    • Physical capability to be able to meet the demands of the practical demonstration skills

    • Protective slip resistant footwear/safety shoes must be provided by the student and worn during the practical sessions and assessment

    • Unique Student Identifier USI

    Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

  • There are no pre-requistites of co-requisites for this qualification.

  • Refund and fee protection policy – Please refer to the student handbook.

    • To protect your investment and ensure flexibility, we do not require more than $1,500 in upfront fees for any of our qualifications. Our Fees, Payment and Refund Policy is designed to give you peace of mind and to make sure you are not overcommitted before starting your course.

  • HLTAID011 Provide First Aid

    Practical assessment

    • Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)

    • Complete a first aid incident report form based on the simulated first aid scenario

    • Perform CPR on an infant

    • Manage a casualty with anaphylaxis

    • Manage a casualty with asthma

    • Manage a choking casualty

    • Manage a casualty with non-life-threatening bleeding and shock, requiring minor wound cleaning

    • Manage a casualty with a nosebleed

    • Manage a casualty with a fracture and dislocation

    • Manage a casualty with a sprain and strain

    • Manage a casualty with envenomation (snake/ funnel-web spider bite)

    Theory assessment: A written assessment consisting of multiple-choice questions. 

    HLTAID014 Provide Advanced First Aid

    Practical assessment

    • Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)

    • Complete a first aid incident report form based on the adult CPR simulated first aid scenario

    • Perform CPR on an infant

    • Manage a casualty with anaphylaxis

    • Manage a casualty with asthma

    • Manage a choking casualty

    • Manage a casualty with non-life-threatening bleeding and shock, requiring minor wound cleaning

    • Manage a casualty with a nosebleed

    • Manage a casualty with a fracture and dislocation

    • Manage a casualty with a sprain and strain

    • Manage a casualty with envenomation (snake/ funnel-web spider bite)

    • Simulated First Aid Scenario - Manage a casualty with a life-threatening bleed

    • Complete a first aid incident report form based on the life-threatening bleed first aid scenario

    Documentation

    • Incident Report

    Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

    HLTAID015 Provide advanced resuscitation and oxygen therapy

    Practical assessment

    • Perform CPR on an adult (incl. the use of bag-valve-masks, oxygen equipment, an AED and placing the casualty into the recovery position)

    • Perform CPR on an infant

    • Manage a casualty with a life-threatening bleed and provide oxygen 

    • Maintain resuscitation equipment

    Documentation

    • Incident Report

    Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

    WHS Cluster

    Practical assessment

    • Simulated Scenario – Follow Safe Work Practices - Fire Evacuation

    • Simulated Scenario – Manage Exposure to Body Fluids

    • Simulated Scenario – Manage Exposure to a Sharp, Blood and a Needlestick Injury

    • Performance Task – Safe Work Practices for Infection Control

    • Performance Task – Horizontal movement

    • Performance Task – High-to-Low Manual Movement

    • Performance Task – Low-to-High Manual Movement

    Documentation

    • Risk Assessment

    • Incident Report

    • Description of Manual Handling Tasks

    Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

    Communication Cluster

    Practical assessment

    • Develop personal Stress Management Plan

    • Manage two (2) Workplace Stress Situations:

    • Colleague Work Performance

    • Upset Family Member

    • Evaluate Personal Stress Management Plan

    • Respect and Recognise the Needs of People from Diverse Social and Cultural Backgrounds in three (3) Different Situations

    • Performance Task - Deliver an Informal Information Session to New Staff Reflecting on Your Own Perspectives of Diversity

    • Simulated Scenario - Communicate In four (4) Complex Situations

      1. Aggressive Patient

      2. Patient with Disabilities

      3. Mental Health Concern

      4. Upset Family Member

    Documentation

    • Personalised Stress Management Plan  

    • Stress Management Evaluation form

    • Incident Report Form

    Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

    Clinical Cluster

    Practical Assessment

    • Simulated Scenario - Name Body Systems, Organs and Functions

    • Simulated Scenario – Communicate Information

    • Simulated Scenario – Patient Handover

    Documentation

    • Body Systems, Organs/ Components Form 

    • Body System Functions & Common Conditions/ Diseases Form 

    • Interrelationships Between Body Systems Form 

    • Complete two (2) Case Studies

    • Patient Handover Report

    Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

  • Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the website for all details relating to rights and responsibilities including complaints and appeals.

  • After successful completion of the programme students will be awarded a Nationally Recognised Qualification for HLT31220 Certificate III in Basic Health Care.

    These units may provide credit towards a range of other health and related qualifications at Certificate II level and above; allowing students to continue with their Medical Service First Response knowledge and training and move into more advanced first aid/response training as a natural progression.

    Students who successfully completed this qualification may be eligible for entry into further study such as:  HLT31120 Certificate III in Non-Emergency Patient Transport, or HLT41120 Certificate IV in Health Care.

How is the Qualification Delivered?

At Allens Training, we are committed to delivering the Certificate III in Non Emergency Patient Transport with a focus on flexibility, practical learning, and comprehensive support. Our program combines self-paced study with engaging, supervised learning sessions, ensuring you gain the knowledge and skills needed to excel in your role.

You will receive dedicated mentoring and support from our experienced trainers for each unit. This support is designed to guide you through your studies and help you apply what you've learned in real-world situations. Your learning journey includes both non-supervised and supervised components. Non-supervised learning allows you to explore relevant Codes of Practice, legislation, and industry knowledge at your own pace. You’ll also engage in practical activities tailored to deepen your understanding and industry familiarity.

Supervised learning takes place in a structured environment, whether in a classroom, workshop, online, or through guided activities and simulations. This hands-on approach ensures you are well-prepared for the practical demands of the medical first response field.

Assessments are designed to test both your theoretical knowledge and practical abilities. You’ll complete written and/ or oral questions, presentations, and skill demonstrations in either your workplace or a simulated environment, providing a well-rounded evaluation of your competencies.

Additional Questions You May Have

What is RPL?

Recognition of Prior Learning (RPL) is the formal acknowledgement of a person’s current skills and knowledge, no matter how, when or where the learning occurred. The recognition gained may considerably reduce the study time needed to get a qualification.

Download our RPL Information Kit

What is Credit Transfer?

Credit transfer is a process which provides a person with agreed and consistent credit outcomes for components of a Nationally Recognised qualification, based on identified equivalence in content and learning outcomes between matched qualifications. A person may be seeking a credit transfer where the qualification held has been superseded and is no longer current or is very similar to another course they need or wish to attend or they are part way through one qualification and wish to transfer to another similar one. A person who has a Nationally Recognised certificate or statement of attainment for a course, either issued by another institution (RTO), or with Allens Training Pty Ltd (RTO 90909), may apply for credit transfer of their unit/s of competency to another. To be approved for credit transfer, evidence of completion must be provided, by way of an authentic or certified copy of the relevant certificate or statement of attainment. You must provide satisfactory evidence that the statement of attainment or qualification is authentic, is yours and that it has been issued by an Australian RTO.

Download our Credit Transfer Application Form

Mentoring and Support

You will receive dedicated mentoring and support from our experienced trainers for each unit. This support is designed to guide you through your studies and help you apply what you've learned in real-world situations. Your learning journey includes both non-supervised and supervised components. Non-supervised learning allows you to explore relevant Codes of Practice, legislation, and industry knowledge at your own pace. You’ll also engage in practical activities tailored to deepen your understanding and industry familiarity.

Student Support is also available via your Student Dashboard.
If you have queries regarding your course work you can submit a Student Support Request. Your request will be lodged and followed through by our team.